Nov 28, 2022  
2022 - 2023 College Catalog 
2022 - 2023 College Catalog

Business Office Technology: Administrative Assistant Certificate

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This is a skills-oriented sequence for students who do not wish to pursue an associate degree option. However, credits earned as part of this certificate program may be applied to the associate degree options in Business Office Technology. This program is tailored to meet individual needs. Students with excellent keyboarding skills may substitute electives for keyboarding courses. Emphasis is placed on the basic administrative and soft skills necessary to be successful in today’s global business environment. For more information, call Instructor Sandy Kraus, Program Coordinator at (203) 285-2359 or email

Program Outcomes

Upon successful completion of all program requirements, graduates should be able to:

  • Demonstrate technical proficiency in office applications software including: word processing, operating system, electronic spreadsheet, database management, integrated office applications and presentation graphics.
  • Exhibit verbal, non-verbal and written communication skills.
  • Key and format business documents and demonstrate proofreading skills.
  • Demonstrate effective use of soft skills including: professionalism, adaptability to change, initiative, confidentiality, positive attitude and human-relations and creativity.
  • Practice ethical behavior and incorporate the principles of honesty and integrity.
  • Apply critical-thinking strategies and effective decision-making techniques to solve problems.
  • Demonstrate self-management skills, including time management and organization.
  • Contribute as a productive team member in a culturally and intellectually diverse global environment.

This program provides high quality instruction using state-of-the-art computer technology and current software programs to prepare competent, skilled, and professional office workers who are able to meet the demands of business.

Administrative assistants play vital roles in American business, government, and industry. To prepare for these roles, students may choose from any of the three associate degrees or five certificate options described below. There is always a great demand for administrative assistants. Because college-trained administrative assistants possess a high level of skills, maturity, and a sophisticated attitude, they enter an organization with three advantages: 1) they command a better starting salary, 2) they may work for higher level executives, and 3) they will receive promotions more rapidly than those without a college degree.

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Suggested Course Sequence

Total Program Credits: 31

Students who satisfy the Keyboarding for Information Processing I (BOT* 111 ) requirement may substitute Computerized Communication (BOT* 220 ).

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