Jun 29, 2022  
2022 - 2023 College Catalog 
    
2022 - 2023 College Catalog
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HSP* 135 - Service Management


3 credits
Introduces the students to the basic principles of food and beverage management with a focus on front of the house training and development. Topics include dining room/style, organization, customer relations, staff challenges, serving beverages and modern management techniques. Students will gain experiences in basic set-up, service skills, dining etiquette training and table-side preparation. Training for intervention procedures by servers of alcohol (tips), a Nationally recognized certification program. Sanitary practice and compliance with laws and ordinances of the department of health are enforced. Lecture Hours: 3



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